How to set up printing tickets to stations

How to set up printing tickets to stations

You can print tickets to send orders from the register to the cook or bartender.

Create and set up stations in the management console before printing orders on the receipt printer. Then enable Print tickets to kitchen and bar setting in Settings → General.

To set up printing tickets to stations:

  1. Click on in the upper right corner of the register and select Devices.

  2. Select printer from the list and stations for sending orders. For example, Kitchen or Bar.

  3. Click Print IP.

☝️ To print tickets and receipts, make sure the printer and tablet are connected to the same Wi-Fi network.


💡 Click Send ticket in the open receipt on the register to send order to the kitchen.


💡 To send information about changes in an order to the kitchen, on your POS register in an open receipt press on the product or dish and delete the unnecessary ones with . Then tap Send ticket, where it will read "−1" next to the deleted item. To let the cooks know that an order has been canceled, clear the open receipt


💡 With automated tickets sending waiters can send orders to the kitchen quickly.

To do it, select conditions for sending orders to the kitchen from the drop-down list in Automatically send tickets with unprepared dishes in Settings → Security: Before closing the order or Before closing the order or exiting the order screen and save changes.


💡 You can connect your ticket printer and Kitchen Kit to different stations. It will help to send electronic and paper tickets to the kitchen at the same time.


Indicate the serving dishes order in the ticket to take your guests wishes into account.

 

 

Read more:

How to connect Epson TM-T20II

How to add a station

— How to change courses order

— How to add a comment to the ticket

How to set up Kitchen Kit

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