How to accept order payments with e-Wallet

How to accept order payments with e-Wallet

To make a prepayment or non-cash settlement without actual cards at office canteens, resorts or hotels, you can use e-Wallets. For example, there are cases when parents don’t want to give the child cash for lunch in the cafeteria. Instead, they top up the e-Wallet at Poster to use this money to pay for lunch at school.

All you need to do is to enable e-Wallet, top up the customer’s account and accept the payment with e-Wallet.


☝️ Deposit accounts are available in Business and Pro pricing plans:

• in Ukraine, Kazakhstan, Poland and Armenia you can top up a deposit account only with cash;
• in Russia you can top it up with cash or card but only in the latest version of POS application: iOS v5.4, Android v2.27, Windows and macOS v3.91. In older versions of Poster application you can only top up a deposit account with cash.
• in other countries you can top up your guest's account with cash or by a wire transfer.


e-Wallet setup

To enable e-Wallet:

  1. Open the tab Marketing → Customer groups in the management console.

  2. Add bonus or discount customer group or click Edit next to the existing one.  

  3. Check Customers of this group can have e-Wallet balance.

  4. Click Save.

☝️ By default the tax is not applied for topping up a deposit account.


e-Wallet top up

☝️ You can’t top up your e-Wallet from the customer card at the management console. To transfer the funds (cash or non-cash) to the customer’s e-Wallet, top up e-Wallet from the point of sale.


To top up e-Wallet:

  1. Go to the Customer tab in the upper left-hand corner of the order window.  

  2. Select the customer from the list and click Top up in the e-Wallet balance block.

  3. Enter the amount and click: 

    — Top up with cash and put cash into the cash drawer. Poster will add an income transaction to the cash shift;
    — Top up with card and pay using payment terminal. After this, the transaction “e-Wallet top up” will appear automatically in the tab Finances → Transactions.
  4. Click Done.


Use e-Wallet for order payment

If the customer topped up their account and wants to use it, accept the payment using e-Wallet.  

To pay with e-Wallet:

  1. Apply needed customer to the order.

  2. Go to the Receipt tab and click Pay. 

  3. At the payment window choose Use e-Wallet.

  4. Click Pay.

☝️ If you delete receipt, which the customer paid with an e-Wallet, the written-off amount will be returned to his account.

View payment reports to figure out how often your customers pay with e-Wallets.

Read more:

— How to add a transaction on the register

— How to work with cash shifts on the POS

— How to make sales report on the register

— How to view sales reports by payment methods


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