How to accept order payments with e-Wallet
To make a prepayment or non-cash settlement without actual cards at office canteens, resorts or hotels, you can use e-Wallets. For example, there are cases when parents don’t want to give the child cash for lunch in the cafeteria. Instead, they top up the e-Wallet at Poster to use this money to pay for lunch at school.
☝️ e-Wallet is available in Business and Pro subscription plans all around the world except Russia, Ukraine, Kazakhstan, Belarus, Poland, and Armenia.
To enable e-Wallet:
Open the tab Marketing → Customer groups in the management console.
Add bonus or discount customer group or click Edit next to the existing one.
Check Customers of this group can have e-Wallet balance.
e-Wallet top up
☝️ You can’t top up your e-Wallet from the customer card at the management console. To transfer the funds (cash or non-cash) to the customer’s e-Wallet, top up e-Wallet from the point of sale.
To top up e-Wallet:
Click the % button in the lower left-hand corner of the order window.
Select the customer from the list and click Top up in the field e-Wallet balance.
Enter the amount and click:— Top up with cash and put cash into the cash drawer. Poster will add an income transaction to the cash shift;
— Top up with card and pay using payment terminal. After this, the transaction “e-Wallet top up” will appear automatically in the tab Finances → Transactions.
Use e-Wallet for order payment
If the customer topped up their account and wants to use it, accept the payment using e-Wallet.
To pay with e-Wallet:
Add needed customer to the order and click Pay.
At the payment window choose Use e-Wallet.
💡 If you delete receipt, which the customer paid with an e-Wallet, the written-off amount will be returned to his account.