How to accept order payments with e-Wallet

How to accept order payments with e-Wallet

To make a prepayment or non-cash settlement without actual cards at office canteens, resorts or hotels, you can use e-Wallets. For example, there are cases when parents don’t want to give the child cash for lunch in the cafeteria. Instead, they top up the e-Wallet at Poster to use this money to pay for lunch at school.

All you need to do is to enable e-Wallet, top up the customer’s account and accept the payment with e-Wallet.

☝️ e-Wallet is available in Business and Pro subscription plans all around the world except Russia.
In Ukraine, Kazakhstan, Belarus, Poland, and Armenia you can top up customer’s balance only with cash. In other countries, you can top up your customer's account by cash and non-cash.

e-Wallet setup

To enable e-Wallet:

  1. Open the tab Marketing → Customer groups in the management console.

  2. Add bonus or discount customer group or click Edit next to the existing one.  

  3. Check Customers of this group can have e-Wallet balance.

  4. Click Save.

e-Wallet top up

☝️ You can’t top up your e-Wallet from the customer card at the management console. To transfer the funds (cash or non-cash) to the customer’s e-Wallet, top up e-Wallet from the point of sale.

To top up e-Wallet:

  1. Go to the Customer tab in the upper left-hand corner of the order window.  

  2. Select the customer from the list and click Top up in the e-Wallet balance block.

  3. Enter the amount and click: 

    — Top up with cash and put cash into the cash drawer. Poster will add an income transaction to the cash shift;
    — Top up with card and pay using payment terminal. After this, the transaction “e-Wallet top up” will appear automatically in the tab Finances → Transactions.
  4. Click Done.

Use e-Wallet for order payment

If the customer topped up their account and wants to use it, accept the payment using e-Wallet.  

To pay with e-Wallet:

  1. Apply needed customer to the order.

  2. Go to the Receipt tab and click Pay. 

  3. At the payment window choose Use e-Wallet.

  4. Click Pay.

☝️ If you delete receipt, which the customer paid with an e-Wallet, the written-off amount will be returned to his account.

View payment reports to figure out how often your customers pay with e-Wallets.

Read more:

— How to add a transaction on the register

— How to work with cash shifts on the POS

— How to make sales report on the register

— How to view sales reports by payment methods

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