How to accept order payments with e-Wallet

To make a prepayment or non-cash settlement without actual cards at office canteens, resorts or hotels, you can use e-Wallets. For example, there are cases when parents don’t want to give the child cash for lunch in the cafeteria. Instead, they top up the e-Wallet at Poster to use this money to pay for lunch at school.

All you need to do is to enable e-Wallet, top up the customer’s account and accept the payment with e-Wallet.

☝️ e-Wallet is available in Business and Pro subscription plans all around the world except Russia, Ukraine, Kazakhstan, Belarus, Poland, and Armenia.

e-Wallet setup

To enable e-Wallet:

  1. Open the tab Marketing → Customer groups in the management console.

  2. Add bonus or discount customer group or click Edit next to the existing one.  

  3. Tick the box Customers of this group can have e-Wallet balance.

  4. Click Save.

e-Wallet top up

☝️ You can’t top up your e-Wallet from the customer card at the management console. To transfer the funds (cash or non-cash) to the customer’s e-Wallet, top up e-Wallet from the point of sale.

To top up e-Wallet:

  1. Click the % button in the lower left-hand corner of the order window.  

  2. Select the customer from the list and click Top up in the field e-Wallet balance.

  3. Enter the amount and click: 

    — Top up with cash and put cash into the cash drawer. Poster will add an income transaction to the cash shift;
    — Top up with card and pay using payment terminal. After this, the transaction “e-Wallet top up” will appear automatically in the tab Finances → Transactions.
  4. Click Done.

Use e-Wallet for order payment

If the customer topped up their account and wants to use it, accept the payment using e-Wallet.  

To pay with e-Wallet:

  1. Add needed customer to the order and click Pay.

  2. At the payment window choose Use e-Wallet.

  3. Click Pay.

View payment reports to figure out how often your customers pay with e-Wallets.

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