Loyallyst — a loyalty program to retain customers and grow repeat sales

Build a loyalty program for your business, understand your customers’ preferences, and encourage them to return more often and buy more. Loyallyst combines digital loyalty cards, detailed purchase data from Poster, messaging, marketing automation, and monitoring of suspicious points transactions.

Key features

1. Flexible loyalty programs. Set up reward points, cashback, discounts, loyalty tiers, and digital stamp cards—for example, every sixth coffee free.
2. Apple Wallet and Google Wallet cards. Customers sign up using a QR code or link and add their digital card to their mobile wallet. The card displays their current points balance and loyalty tier. No separate app is required.
3. Telegram bot for customers. Offer another way to sign up, access the loyalty program, and receive messages. Customers can also add their card to Apple Wallet or Google Wallet through the bot.
4. Detailed customer profiles with Poster data. View contact details, receipt history, individual food and drink purchases, purchase amounts, visit frequency, points balances, and points transactions. Build a clearer picture of each customer’s preferences and behavior.
5. Customer and sales analytics. Identify your best-selling dishes and drinks, explore what different customer groups buy, and track changes in purchasing activity. Use UTM tags to track where sign-ups come from.
6. Segmentation, RFM analysis, and churn risk. Identify regular and high-value customers, spot declining visit frequency, and find customers who may need a reason to return. Create tailored offers for each segment.
7. Anti-fraud bot in Telegram. Receive alerts about suspicious points credits and redemptions, including transaction details. The bot helps you identify possible manipulation and investigate where and when it occurred.
8. Unlimited push messaging. Send news, promotions, and personalized offers to customers with digital cards, with no per-message charge for push notifications. Select your audience and schedule messages for a specific date and time.
9. Marketing automation. Set up welcome messages, birthday greetings, points expiry reminders, post-purchase messages, and offers for customers who have not visited recently.
10. Post-visit feedback. Automatically request ratings and feedback to understand customers’ experiences and respond to concerns.
11. Referral program. Reward customers for inviting friends. Members can share referral links and earn points according to your program’s rules.
12. Location-based notifications. Remind customers with digital cards about your business when they are nearby. Availability depends on the customer’s device and settings.
13. Your branding. Customize card designs, logos, colors, and sign-up form fields. Use QR codes and branded materials to encourage customers to join your program.

Poster integration

If you already run a loyalty program in Poster, your customers keep their accumulated points. After scanning your QR code, an existing customer signs in to Loyallyst. The system retrieves their Poster details, including their points balance, purchase history, and customer group. There is no need to register again.

Use this data to analyze customer preferences, create personalized offers, and run automated campaigns. Poster Connect accounts are supported for chains and franchises.

Frequently asked questions

Do customers need to download an app?

No. Customers can use their card in Apple Wallet, Google Wallet, or the Telegram bot.

How do customers get their card?

They scan a QR code at your venue or follow a link from social media or a friend’s referral. New customers complete a short sign-up form. Existing Poster customers sign in and retain their details and points.

Is there a limit on customers or cards?

No. The number of customers and cards is unlimited.

What happens to existing Poster customers’ details and points?

When they sign in, Loyallyst retrieves their points balance, purchase history, and customer group from Poster. Their accumulated points are preserved.

Can I see exactly what a customer buys?

Yes. Poster data lets you view receipt history and purchased items, analyze preferences, and create personalized offers.

Can I detect potential points fraud?

Yes. The anti-fraud bot in Telegram alerts you to suspicious activity. The points transaction history helps you investigate the details.

Can I automatically encourage customers to return?

Yes. Set up a workflow for customers who have not visited for a specified period. The system sends a message or offer based on your rules.

Can I send bulk messages?

Yes. Send push notifications to eligible customers, target specific segments, and schedule campaigns in advance.

Does Loyallyst support Poster Connect accounts?

Yes. Chains and franchises can use Loyallyst with Poster Connect accounts.

How do I connect Loyallyst?

Click “Connect” on the app’s Poster Marketplace page and follow the setup steps. The Loyallyst team will help you configure and launch your program.

Are all features available on every plan?

Feature availability depends on your selected plan. View plans and pricing.

How does Loyallyst work?

Watch the Loyallyst video overview.

Can I try it for free?

Yes, the trial lasts 7 days.

How can I get help with setup?

Contact support on Telegram.